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Let's discover several new features of Microsoft Teams in 2021 - Part 7 in Chat & Collaboration to help you improve productivity in hybrid work.
Chat & Collaboration
Pin a message
You can now easily pin chat messages to drive awareness and provide your chat members quick access to important content. Pinning will help your team stay in sync on what’s relevant in a timely manner.
![Pin a message in Microsoft Teams](/uploads/cke/21/bd/7b/7-2.png)
New default settings when opening Office documents in Microsoft Teams
Often, we work with Office documents (Word, Excel, and Power Point) while chatting and collaborating in Teams. Now, users can better control how their Office documents open in Microsoft Teams. Choose your preferred way to open all of your Office documents with a new setting -- either in Teams, the browser, or the Office desktop apps. The option to open in the Office desktop apps is only available for users who have an Office version 16 or newer installed and activated.
Share Feedback in mobile app
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Suggested Replies in chats (EDU)
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Share your feedback directly from the Help & Feedback option in Settings, without the need to send an email message. Admins will now be able to control elements such as sharing email addresses and logs from the mobile app.
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Suggested replies presents users with up to three recommended responses to choose from in the context of a chat. This functionality will be enabled by default for teachers and faculty, and completely disabled for all students.
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Reply to a specific message
When chatting in Teams, you will be able to reply to a specific message. The original message will be quoted in the reply text box, helping everyone in the chat to understand the message’s context more easily. Quoted replies will be available in 1:1, Group and Meeting chats.
![Reply to a specific message in microsoft teams](/uploads/cke/14/2c/7f/7-4.png)
Power Automate templates to be added to Teams templates
With Teams templates users can more easily create the right team, leveraging predefined channels and preinstalled apps. Now, select Microsoft provided templates will curate a selection of Power Automate flow templates that are specific to your team scenario. For example, Manage a Project team template will include Manage a Project Power Automate flow templates.
Chat supervisors can delete messages
Learning online can be personal, engaging, and socially enriching when educators and teachers use Teams chats, channels, and meetings to stay in touch. However, online learning can also present unique student safety challenges. This feature, designed with our Teams for Education users in mind, allows chat supervisors to delete inappropriate, off-topic, or other messages in a Teams chat.
![chat supervisors can delete messages in microsoft teams](/uploads/cke/c3/ec/3c/7-7.png)
Comment, share, print, and more with Visio Viewer in Microsoft Teams
Until recently, users with or without a Visio license could not complete simple tasks like commenting on, sharing, and printing Visio files from Viewer within Microsoft Teams. Users with a Visio license had to open their Visio file in Editor in Teams or within the Visio web or desktop app, while users without a Visio license had to open the file in their browser. This capability enables both users with and without a Visio license to complete simple tasks on Visio files stored in Teams, like commenting, sharing, printing, downloading their Visio diagram as an image or PDF—all from within Teams.
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